Contact
Supplier Data Ops is a CeyhanLabs product, built and operated by Batuhan Ceyhan, trading as CeyhanLabs — an individual seller based in the Republic of Türkiye.
CeyhanLabs is the name Batuhan Ceyhan trades under and the name behind ceyhanlabs.com, including supplier.ceyhanlabs.com, where this Service runs. It is a trading name rather than a company, so anything you raise with CeyhanLabs reaches Batuhan Ceyhan directly.
batuhan@ceyhanlabs.com — for support, billing, refunds, privacy requests, and anything else. We aim to reply within two business days. Paid plans get priority.
It helps to include the email address on your account, and for import problems, the file name and roughly how many rows it had. Please do not send the catalog file itself — we do not need it, and the tool is built so that it never leaves your device.
Billing questions
Subscriptions and payments are handled by Paddle.com Market Ltd, our reseller and merchant of record — their name is what appears on your card statement. You can email us about any charge, or contact them directly. Our refund policy covers what we will refund and when.